Terms Of Use

Terms & Conditions of Booking E-Classes

  • This is a ticket to attend the e-class/classes on the date/s and time/s listed on the class info. It is non-transferable.
  • Should there be an unforeseen reason that Vivienne is unable to teach the e-class/es on the date/s and time/s listed (e.g. electricity cut, accident, sudden ill health, bereavement etc.) then Vivienne will re-schedule it to another date and will contact everyone by email.
  • Should you not be able to attend the re-scheduled date then you will be offered a refund, credit note or the option to transfer your booking to another class/classes.
  • Gift vouchers can be used towards full or part payment of these classes. Enter your gift voucher code at the checkout (in the coupon code box, and click ‘apply coupon’). If you have any problems doing this then please email Vivienne at info@theherbalhub. com with details of your gift voucher (including the coupon code). If you have lost this don’t worry, simply include what details you do have about your voucher e.g. who purchased it for you, and Vivienne should still be able to trace it.

Terms & Conditions of General Gift Vouchers

  • Gift vouchers are valid for 5 years from date of purchase and are non-refundable.
  • General gift vouchers can be redeemed against the following: Medicinal Herb & Wild Food Foraging Walks; Workshops & Classes (Herbal Medicine, Natural Cosmetic Making, Wild Food), Online Courses, Electronic Books, Online Consultancy Sessions [please note that medical consultations are NOT available online], Herbal Medicine Products (available from my herbal medicine clinic in Ireland only i.e. no international shipping).
  • After purchase the purchaser will receive an immediate email with the links to download 2 colour documents: a colour gift voucher and the instructions for redeeming the gift voucher (there’s also the option to download these from the Shopping Cart screen when you have completed your purchase). Within 24 hours (but usually within a lot less!) the purchaser will receive an email with a unique coupon code. The recipient of this gift needs this code in order to use the voucher (either online or when contacting Vivienne Campbell directly). The purchaser can then print all 3 documents to give to the gift recipient or send them in an email. This process allows the gift vouchers to be redeemable against the varied services, classes and products that Vivienne offers, helps to prevent fraudulent or multiple use of gift vouchers, means that the purchaser is in control of when the gift is sent (no automated emails spoiling the suprise for Christmas day!) and that the gift recipient receives a pretty gift voucher (either printed or in an email) rather than a generic one.
  • Vouchers can be used as full or part payment towards any of the items/events that general gift vouchers are redeemable against. When booking online and entering the coupon code on the voucher the total amount of the gift voucher will be deducted at the check-out.
  • Gift vouchers are in Euros but they can be redeemed against events that Vivienne is running in countries with other currencies. The current exchange rate and currency transaction rates will apply.
  • To use a gift voucher for an event in person with Vivienne (class, workshop or foraging walk) you must book in advance for the event because places are limited. You can book in to a class, walk or event by browsing Vivienne’s website and booking online entering the coupon code on your gift voucher. Alternatively, please contact Vivienne by email or phone to arrange to use your gift voucher at an event that you’d like to attend. Please include your name and the coupon code on the gift voucher. The same terms & conditions for booking an event in person will apply to a gift voucher used to book one of these events this way.
  • Canceling your attendance at an event that you’ve booked in to: if 2 weeks or more notice is given before the event then you will be offered a full refund or the chance to transfer to another available event. For cancellations received less than 2 weeks before an event no refunds or transfers can be given. You can however send someone in your place.

Terms & Conditions of Online Course Gift Vouchers

  • To make purchasing gift vouchers for Vivienne’s online courses easier, gift vouchers for online courses are designed to be redeemable against a particular online course (i.e. the price of the voucher relates to the price of the course) and purchasing one of these vouchers comes with instructions for the recipient to redeem the voucher and register themselves (setting their login and password info) for the online course. However, should someone want to use this gift voucher for another of Vivienne’s services instead they should simply contact Vivienne with their unique coupon code and she will arrange to transfer the balance of this gift voucher where possible (availability allowing).
  • After purchase the purchaser will receive an immediate email with the links to download 2 colour documents: a colour gift voucher for the specific online course and the instructions for redeeming the gift voucher (there’s also the option to download these from the Shopping Cart screen when you have completed your purchase). Within 24 hours (but usually within a lot less!) the purchaser will receive an email with a unique coupon code. The recipient of this gift needs this code in order to use the voucher when registering themselves for the course. The purchaser can then print all 3 documents to give to the gift recipient or send them in an email. This process helps to prevent fraudulent or multiple use of gift vouchers, means that the purchaser is in control of when the gift is sent (no automated emails spoiling the suprise for Christmas day!) and that the gift recipient receives a pretty gift voucher (either printed or in an email) rather than a generic one.
  • The gift recipient registers themselves for the online course using the instructions provided. There is not a deadline for using the course! Once registered students get life-time access to the online course content. Click this link to see the full e-course content: https://theherbalhub.com/online-courses/bargin-bundle/
  • Gift vouchers are valid for 5 years from date of purchase and are non-refundable.